Terms of Use

Last updated: August 2026

1. Acceptance

By creating an account or using Content Maite, you agree to these Terms of Use.

2. Our service

Content Maite provides AI-assisted tools to help businesses plan, create, organise, and manage social media content.

3. Free trials

Free trials are limited to the advertised trial period.

We may change, suspend, or discontinue free trial access at any time.

4. Subscriptions and payments

Paid subscriptions are billed monthly through Stripe.

Subscription fees are charged in advance and automatically renew unless cancelled.

5. Cancellations

Customers may cancel at any time.

Access to paid features will continue until the end of the current billing period.

6. Customer content

You retain ownership of all photos, videos, captions, and content uploaded to Content Maite.

You grant Content Maite permission to process that content solely to provide the service.

7. AI-generated content

Content Maite provides AI-generated captions, content plans, suggestions and recommendations.

AI-generated content may contain inaccuracies, omissions or recommendations that are unsuitable for a particular business.

Customers are responsible for reviewing all content before publication.

8. Prohibited use

Users must not:

  • Upload unlawful content.
  • Attempt to interfere with the platform.
  • Reverse engineer the software.
  • Share accounts in violation of their subscription plan.

9. Service availability

We aim to provide reliable access but cannot guarantee uninterrupted service.

Maintenance, updates, and outages may occasionally occur.

10. Intellectual property

All Content Maite software, branding, and technology remain the property of NOOZ Group Limited.

11. Limitation of liability

To the maximum extent permitted by New Zealand law, Content Maite is not liable for indirect or consequential losses arising from the use of the platform.

12. Governing law

These Terms are governed by the laws of New Zealand.

13. Changes to these Terms

We may update these Terms from time to time.

Material changes will be published on our website and may also be communicated by email or through the Content Maite platform.

Continued use of Content Maite after changes become effective constitutes acceptance of the updated Terms.

14. Account Security

You are responsible for maintaining the confidentiality of your login credentials.

You must notify us immediately if you believe your account has been accessed without your permission.

Content Maite is not responsible for losses resulting from unauthorised access caused by the sharing or compromise of login details.

15. Data Backup

Customers are responsible for maintaining their own copies of photos, videos, captions and other uploaded content.

While we take reasonable steps to protect customer data, we do not guarantee against data loss.